Find Psychiatrists In Shoreline, Washington - LifeStance Health
Behavioral Health • Shoreline, WA
Ratings by platform
- Birdeye: 4.6/5 stars (69 reviews (aggregate for LifeStance Therapists & Psychiatrists in the Seattle area))
- Zocdoc (for specific provider Dr. Jacob Brent): 5/5 stars (1 review)
What patients say
Patients praise
- Access to a wide network of providers and insurance coverage
- Many individual providers are described as professional, kind, and knowledgeable
- Some patients appreciate the ease of virtual care and medication management
Common complaints
- Billing issues, including unexpected charges, difficulty resolving billing errors, and being sent to debt collectors
- Difficult communication with customer service and long hold times
- Frustrating logistics and patient portal navigation
- Inconsistent or unprofessional provider experiences reported by some patients
In patients' words
"Dr. Brent is very kind, attentive and knowledgeable. He listened, observed, understood and collaborated to create the right plan for my child."
— Zocdoc review for Dr. Jacob Brent"Nothing but great things to say about LifeStance WA as a whole and specifically Dr Zach. He helped me through some complicated times with professionalism, empathy, and understanding."
— Patient testimonial for Zachary Mangum, NP"It has been over a year and they still keep coming back for more money from an appointment I had 1/9/25. The best they could tell me is they can just ask me for more money whenever they feel like. Absolutely disgusting way to operate for a mental health clinic."
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