UW Medicine Primary Care at Shoreline | Seattle, WA
Aesthetic Medicine • Shoreline, WA
Ratings by platform
- Yelp/Apple Maps: 2.7 out of 5 stars (88 reviews)
- Zocdoc: 4.67 out of 5 stars (for a specific provider) (6 reviews)
What patients say
Patients praise
- Excellent and compassionate care from physicians and medical staff
- Patients satisfied with the quality of medical care received over several years
- Clean and accessible clinic environment
- Appreciation for the range of services provided by the clinic
Common complaints
- Long hold times when calling to schedule appointments
- Difficulties and confusion regarding lab appointment policies (walk-ins often turned away)
- Frustration with the central call center system
- Perceived lack of helpfulness or friendliness from some administrative/front desk staff
In patients' words
"All of UW medicine has a help desk call center. It is absolute trash. The people that answer the calls have no idea what I'm trying to contact my doctor or care team about and forward incorrect or bad information."
— Apple Maps/Yelp review"Labs are by appointment only, but is not stated anywhere on their website. Staff were quite condescending once they found out I did not have an appointment."
— LocalityBiz review"I've been coming here for years now and I'm not sure why the ratings are so low. The front desk, nurses, and primary care doctors are all very nice and very helpful. The quality of care is 10/10."
— Apple Maps/Yelp reviewMore clinics in Shoreline
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