Elderly Care Sherman TX | Senior Healthcare Services
Geriatric Care • Sherman, TX
Ratings by platform
- CMS/NursingHomeDatabase.com: Skilled nursing facilities often have low CMS ratings (e.g., 1-star ratings) and are subject to regular, high-volume complaints (Total of 27 complaints at Texoma Healthcare Center and 23 at Avir at Sherman as of 2026)
- U.S. News, Birdeye, Google: Home health agencies, such as Texoma Medical Center Home Health Services (4.5/5) and CaringBridge Home Health Care, LLC (5/5), generally receive higher ratings than skilled nursing facilities (Varies by agency; 15 reviews for CaringBridge)
What patients say
Patients praise
- Some nursing and aide staff described as compassionate and attentive
- Effective physical therapy services reported at certain facilities, and high patient satisfaction ratings for specific home health agencies
- Positive experiences with discharge planning and admission processes
Common complaints
- Inconsistent or poor staffing and high employee turnover
- Reports of poor facility cleanliness, unpleasant odors, and maintenance issues
- Concerns regarding medication errors, mismanagement, or sedation
- Delays in patient care response times (e.g., call lights)
- Inadequate attention to specific dietary or rehabilitation needs
- Multiple formal complaints filed with regulatory bodies
In patients' words
"The rooms are filthy. I had to call the front desk to get my son's urinals emptied... they don't keep good records, the food is bad, and people who are on special diets can't get the foods they need."
— Review of Sherman Healthcare Center (Caring.com)"The vast majority of the nursing staff and aides were very personable to my family member, even when he became unable to respond to them. The few times that I had a concern... the nursing staff and administration responded promptly."
— Review of Texoma Healthcare Center (Caring.com)"A number of reviews point to inconsistent staffing, with turnover and understaffing creating gaps in basic care on weekends or busy shifts. Multiple accounts reference odor and cleanliness issues..."
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