Northeast Medical Group Family Medicine - Shelton
Family Medicine • Shelton, CT
Ratings by platform
- Yelp: 1.0/5.0 (10 reviews (on Yelp))
- WebMD Care: 3.0/5.0 (7 reviews (for Dr. Stephanie Rowe))
What patients say
Patients praise
- Some individual doctors are described as fine or exceptional
Common complaints
- Poor administrative staff performance and unprofessionalism
- Difficulty reaching the office via phone or getting timely appointments
- Dismissive bedside manner from some medical personnel
- Long wait times and unresponsive service
- Allegations of poor communication and scheduling issues
In patients' words
"The doctor is fine but the staff is horrible... I have even had incidents where i am calling about a CHRONIC ILLNESS i have and have heard staff LAUGHING at my words."
— LocalityBiz reviews"Total waste of time. Save yourself time and money and go elsewhere for urgent care. Administrative personnel is full of excuses and lies."
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