Fast Pace - Shelbyville IN (Preferred) - Quest Diagnostics
Laboratory Services • Shelbyville, IN
Ratings by platform
- Birdeye/Google/Urgent Care Directory aggregate: 4.6/5 stars (based on 302 reviews) (302 reviews)
What patients say
Patients praise
- Efficient and quick diagnostic services
- Knowledgeable, kind, and patient medical staff
- Convenient online scheduling and walk-in availability
- Clean and well-organized facilities
Common complaints
- Inconsistent front desk staff behavior and friendliness
- Frustration with virtual check-in systems and kiosk usage among elderly patients
- Difficulties with reaching customer service via phone for general inquiries
- Potential lack of clarity regarding clinic hours or lunch closures
In patients' words
"The doctor and the staff at fast paced health urgent Care got me in the door as quickly as possible knowing I was in severe pain... Thank you for your kindness and care."
— Fast Pace Health Shelbyville Patient Review"The AM receptionist really doesn't care. 'Not my problem' she tells me... I'll just go to the er next time."
— Fast Pace Health Shelbyville Patient Review"I've witnessed that not having an onsite receptionist or physical person is very frustrating to the elder customers."
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