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Urgent CareShelby, NC

★★★★★4.7/5704 reviews across 2 platforms

Ratings by platform

  • Birdeye (Atrium Health Primary Care Shelby Family Medicine): 4.7 out of 5 stars (based on 621 reviews) (621 reviews)
  • Birdeye (Avita Shelby Walk-In Clinic): 4.7 out of 5 stars (based on 83 reviews) (83 reviews)

What patients say

Patients praise

  • Clean facilities
  • Cordial, professional, and friendly staff members
  • Effective care plans and recovery guidance
  • Convenient access and telehealth options

Common complaints

  • High medical costs and billing concerns
  • Perceived lack of attentiveness or listening by providers
  • Interpersonal communication issues, including perceived arrogance or rudeness
  • Dissatisfaction with diagnostic processes or failure to identify conditions

In patients' words

"She is absolutely the worst doctor I have ever had. She does not listen to her patient and she is about the money and only the money."

Birdeye review for Atrium Health Primary Care Shelby Family Medicine

"The people at the Shelby walk in clinic are so nice and are so helpful I really enjoyed my experience there"

Birdeye review for Avita Shelby Walk-In Clinic

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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