Hopscotch Primary Care Shelby
Primary Care • Shelby, NC
Ratings by platform
- Medicare Care Compare, Birdeye, and local business review sites: Practice has a 92.1/100 MIPS quality score; specific locations have varied average ratings online (e.g., 4.7/5 at some locations, lower at others) (Varies by location; some locations have dozens of reviews while others have none listed)
What patients say
Patients praise
- Friendly, supportive, and caring staff members
- Appreciation for a slower-paced approach to healthcare that prioritizes patient time and attention
- Effective and prompt care for urgent needs
- Overall positive experiences with individual providers and intake processes
Common complaints
- Issues with administrative tasks, such as patient portal assistance, scheduling, and referral management
- Communication difficulties with front desk staff
- Inconsistencies in medical care or diagnostic follow-up reported by some patients
- Concerns regarding insurance network status changes
In patients' words
"The first visit/experience was great and kept me from having to go to the ER. And they got me the same day!! Thanks for caring!"
— Hopscotch Primary Care Patient Testimonial"Front desk didn’t know how to help me with patient portal and rarely if ever got back to me always took multiple days and calls."
— LocalityBiz Review for Hopscotch Primary Care BrevardMore clinics in Shelby
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