Carolina Asthma & Allergy Center - Shelby
Allergy and Immunology • Shelby, NC
Ratings by platform
- Yelp (General brand page): 2.7 out of 5 stars (average across all locations on Yelp) (84 reviews)
- OurHealthNetwork (CMS Data): 75.8 out of 100 (MIPS Quality Score) (N/A (Average of 29 providers))
What patients say
Patients praise
- High praise for physician knowledge, thoroughness, and professional treatment plans
- Patients appreciate staff friendliness and the welcoming environment at the Shelby location specifically
- Effective communication during procedures like allergy testing
- Good accessibility for early appointments for some patients
Common complaints
- Reports of rude or dismissive staff and physician bedside manner
- Difficulties with phone communication, long hold times, and unresponsiveness regarding prescription approvals
- Long wait times for appointments and at the office, particularly for shots
- Concerns about frequent required follow-ups perceived as excessive or financially driven
In patients' words
"I highly recommend this location ! Dr. Chadha and the entire staff absolutely goes above and beyond to their patients . If I could leave 50 Stars I would do so!"
— Carolina Asthma & Allergy Center (Shelby Location Page)"Rude staff and doctors During my last appointment, I overheard the doctor and nurses making fun of me while I waited in my room, saying "lets get her outta here"... It was completely outlandish and not the best bed side manner."
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