Urgent Care - Helen Keller Hospital
Urgent Care • Sheffield, AL
Ratings by platform
- Medicare / CMS HCAHPS: 4 out of 5 stars (357 surveys (HCAHPS))
- Vivian Health: 4.8 out of 5 stars (8 reviews)
- SeniorHealthDatabase.com: 2 out of 5 stars
What patients say
Patients praise
- Effective nurse communication
- High patient recommendation rates
- Hospital cleanliness and quietness ratings above national averages
- Responsive nursing staff
Common complaints
- Communication with doctors identified as an area for potential improvement, despite being above national averages
In patients' words
"Nurses on third floor were fantastic! No long wait for things we needed. Very sweet and kind nurses who did a great job!"
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