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Shoals Primary Care | Sheffield, AL

EndocrinologySheffield, AL

★★★★☆3.5/5192 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.5 out of 5 stars (184 reviews)
  • Apple Maps / Yelp integration: 3.4 out of 5 stars (aggregated) (8 reviews (on Apple Maps/Yelp integration))
  • BestProsInTown: Not explicitly stated as a numerical rating in source, but noted as a well-regarded practice (94 reviews)

What patients say

Patients praise

  • High praise for Dr. Syed and other practitioners for their thoroughness, care, and compassion
  • Convenience of having multiple specialists and diagnostic services on-site
  • Some staff members noted for professionalism and kindness
  • Comprehensive diagnostic capabilities reducing the need for hospital admissions

Common complaints

  • Difficulty obtaining return phone calls from staff
  • Long wait times for appointments
  • Reports of unprofessional or poor communication by administrative and nursing staff
  • Concerns regarding office cleanliness
  • Frequent turnover of office staff

In patients' words

"I cannot get a return phone call from these people. They seem to forget to take care of their patients. Stay away if you are smart."

Birdeye Review

"I'm 97 years old, I love Dr Syed, he has always been thorough in my care. He listens."

Birdeye Review

"If I could give this clinic a zero star it would get it. Zero communication skills from their staff, toxic and hateful nursing staff. Waited almost 3 hours to see the dr."

BBB/Healthgrades/Apple Maps Review

"Dr. Aaron Karr and his nurse practitioner, Amanda are excellent. Their office does so many sophisticated tests, so I didn't have to be admitted for serious stuff."

Yelp Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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