Shawnee Mission Pediatrics | Children's Mercy Affiliate | Kansas City ...
Pediatrics • Shawnee, KS
Ratings by platform
- Yelp, MapQuest, Healthgrades, Birdeye: Generally positive, often cited around 4/5 stars depending on the platform (Small sample sizes (typically 10-15 reviews per platform))
What patients say
Patients praise
- Highly rated individual pediatricians (e.g., Dr. Brainard, Dr. Martin, Dr. Brown)
- Compassionate and attentive care from doctors
- Prompt availability for sick appointments reported by some patients
- Clean, kid-friendly office environment
Common complaints
- Strict vaccine policies leading to patient dismissal
- Reports of rude front office or reception staff
- Difficulty scheduling appointments for sick visits or non-routine care
- Concerns regarding billing processes
In patients' words
"This is a clinic that highly pushes vaccines and if you have any questions they will drop you. They are not willing to listen or discuss it."
— LocalityBiz user review"Dr. Brown has been an incredible pediatrician for both of my children... she takes the time to talk to them... LISTENS ATTENTIVELY and answers with compassion and care."
— LocalityBiz user review"The front office staff was always rude to the point that I actually filed a complaint with the hospitals hotline..."
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