Shawnee, OK - North - Xpress Wellness Urgent Care
Internal Medicine • Shawnee, OK
Ratings by platform
- Birdeye aggregate: 4.2 out of 5 stars (1,355 reviews)
- SolvHealth: 2.5 out of 5 stars (4 reviews)
What patients say
Patients praise
- Prompt and timely service for some patients
- Helpful and professional staff interactions mentioned by some reviewers
- Ability to book online and complete paperwork beforehand to reduce wait times
- Thorough explanations from providers during visits
Common complaints
- Long wait times
- Rude customer service from front desk and nursing staff
- Inadequate diagnostic testing or assessment for sick patients
- Overbooked appointments
In patients' words
"Thank you for getting me in and out in a very timely manner. The meds you prescribed went to work quickly and I am getting better daily!"
— Birdeye Review"Spent 3 hours in the waiting for a simple pre-employment drug test. Worst customer service I have ever experienced."
— Yelp Review"Front staff very rude. So was nurse .They acted like they would rather be somewhere else"
— SolvHealth ReviewMore clinics in Shawnee
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