UT Primary Care - Sevierville
Primary Care • Sevierville, TN
Ratings by platform
- Birdeye (Google Reviews aggregation): 4.3 out of 5 stars (24 reviews)
What patients say
Patients praise
- Friendly and helpful front desk and diagnostic staff
- Clean, professional facility atmosphere
- Efficient care and short wait times mentioned by some patients
- Appreciation for the connection to the broader UT Medical Center network and system integration
- Highly knowledgeable and caring physicians
Common complaints
- Perceived lack of follow-through and helpfulness from certain providers
- Difficulty reaching staff via phone or getting timely responses to voicemails
- Frustration with medication refill processes and communication regarding provider availability
- Concerns regarding costs for services deemed unhelpful by patients
In patients' words
"The front desk and the vitals ladies were great. As for the NP. Jonathan he is rather useless and or very lazy... Instead of him following through and going ahead and shutting [a CT scan] up. He tells her to get in touch with her regular doctor tomorrow. The only thing they actually did do. Is charge us $107.50 to tell my wife call her regular doctor in the morning."
— Local business review portal"I have called several times over a month to let them know I had to stop taking medications due to it making me sick. No response at all after leaving several voicemails. I will not longer be using UT as they are lacking in customer care these days."
— Local business review portal"Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients."
— Yelp"Everyone we have had any contact with has been Awesome to us, very Respectful, genuinely nice and Helpful thru this Hard and trying time for us."
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