Great Smokies Family Medicine - Covenant Medical Group
Primary Care • Sevierville, TN
Ratings by platform
- WebMD Care (for Jessica Payne, FNP-BC): 5.0 out of 5 (2 ratings)
- Healthgrades (for Megan McCarley, FNP-BC): 5.0 out of 5 (2 ratings)
- Healthgrades (for Laura Mathis, FNP-BC): 3.0 out of 5 (2 ratings)
What patients say
Patients praise
- providers described as knowledgeable, caring, and kind
- reports of improved quality of life after treatment
- appreciation for thoroughness and patient-centered communication
Common complaints
- allegations of being dismissive or suspicious of patient history
- concerns about being pressured into unwanted medical procedures
- dissatisfaction with discharge from care processes
In patients' words
"Truly a blessing, since seeing her, the quality of my life has increased exponentially. She is caring, kind, and open-minded."
— Healthgrades review for Megan McCarley, FNP-BC"From the first time I met with Mrs. Underwood she was suspicious of everything I did and said. She wanted x-rays to confirm everything I told her... She bullied me into getting a steroid injection when I told her I did not want one."
— Healthgrades review for Laura Mathis, FNP-BC"Dr. Palmer is a true Doctor, very knowledgeable, very patient and most of all very caring for his patients."
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