University Cancer Specialists - Sevierville - UT Medical Center
Oncology • Sevierville, TN
Ratings by platform
- Birdeye/Google aggregate: 4.1 out of 5 stars (9 reviews)
- WebMD: No ratings available (0 reviews)
What patients say
Patients praise
- High praise for the nursing team and chemotherapy providers, described as compassionate and professional
- Individual doctors noted for being knowledgeable, attentive listeners, and patient in answering questions
Common complaints
- Front office and administrative staff issues including scheduling errors, lack of accountability, and rude communication
- Allegations of potential HIPAA violations related to patient privacy in common areas
- Difficult experiences for patients managing appointments and administrative tasks
In patients' words
"He is extremely professional, knowledgeable, compassionate, a great listener and empathic! ... He patiently always answered my endless questions."
— Google Review via Birdeye"The nursing team and chemo providers are TOP KNOTCH. Could not ask for anything better. They’ve been the angels in this literally dumpster fire and hell hole of an office. The problem is not the nurses it’s the entire front part of the office. Schedulers, admins, labs, everything."
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