Primary Care - Seneca Family Health Center | URochester Medicine
Family Medicine • Seneca Falls, NY
Ratings by platform
- Yelp (Seneca Family Health Center - Waterloo): 2.3/5 (3 reviews (as shown in Seneca County Yelp search))
- Yahoo Local (Seneca Family Health Center - Waterloo): 2.5/5 (14 reviews (star breakdown shown))
- URochester Medicine patient satisfaction ratings (system): Star ratings for providers shown when at least 20 surveys are returned (Not given for this specific location/provider in the provided sources)
What patients say
Patients praise
- Staff treat patients with respect and return phone calls
- some reviewers say they have been going there for years and receive decent care
Common complaints
- Reports of being unorganized, rude, or incompetent
- Long waits and delays on simple tasks (forms/prescriptions)
- Scheduling/appointment problems (appointment not on record)
In patients' words
"“Have been going here for years. I have multiple medical problems. Dr. Shive and his staff have always treated me with respect. They always return my calls…”"
— Yahoo Local review excerpt (Seneca Family Health Center, Waterloo)"“This office is the most unorganized, rude, and incompetent doctor that I have ever experienced. They take forever to complete the most simple task such as a form, prescription. Multiple phone…”"
— Yahoo Local review excerpt (Seneca Family Health Center, Waterloo)"“I called on July 24th to schedule an appointment… I show up… and they say they do not have a scheduled appointment…”"
— Yahoo Local review excerpt (Seneca Family Health Center, Waterloo)More clinics in Seneca Falls
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