Downtown Seattle Urgent Care & Primary Care | ZoomCare
Urgent Care • Seattle, WA
Ratings by platform
- Chamber of Commerce (Downtown Seattle location): 4.5/5 stars (145 reviews)
- Google (Downtown Seattle location): 4.3/5 stars (176 reviews)
- Better Business Bureau (General/Corporate): 1.22/5 stars
What patients say
Patients praise
- Efficient scheduling and ease of booking same-day appointments
- Convenient location and extended hours
- Professional and kind staff interactions
- Quick wait times and fast service delivery
Common complaints
- Billing issues and unexpected costs
- Insurance coverage disputes (out-of-network surprises)
- Lack of clarity on service types/clinic capabilities
- Long delays in receiving bills
- Instances of misdiagnosis or perceived lack of thoroughness
In patients' words
"Medication was offered with directions in use WITHOUT treating me like a child."
— Google/Chamber of Commerce review"I got misdiagnosed, was misled about the cost of services, found out I’m left with lifelong scars now, and was charged an additional $150 for a test that had the result of lab error."
— BBB customer review"The staff are friendly and it's easy to schedule appointments. But after an employee told me my insurance would cover a visit, my plan was actually out of network and I had to pay the large bill myself."
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