Substance use treatment | Washington State Health Care Authority
Addiction/Drug Dependency Treatment • Seattle, WA
Ratings by platform
- TrustAnalytica.org (Therapeutic Health Services - Summit/Seneca Branch): 3.5/5 (48 reviews)
- Birdeye (Sea Mar Turning Point Treatment Center): 3.3/5 (47 reviews)
- Recovered.org (Swedish Medical Center/Ballard): 3.16/5 (Not specified (aggregated score))
What patients say
Patients praise
- Staff are often described as supportive and understanding
- Treatment programs are frequently cited as vital to recovery and maintaining wellness
- High overall satisfaction reported by a majority of substance use disorder (SUD) enrollees in state surveys regarding quality and helpfulness of services
Common complaints
- Concerns regarding administrative, bureaucratic, or logistical issues (e.g., location, scheduling, referral delays)
- Negative staff interactions, particularly at reception or during intake processes
- Issues with medication management or refilling prescriptions
- Reports of inadequate care or unprofessional conduct by providers in specific facilities
In patients' words
"The drug and alcohol counseling was helpful, and they wanted you to succeed. I wouldn't be able to survive without them."
— 2025 Client Survey (SUD respondent)"A receptionist that can read should be a bare minimum!"
— Birdeye Review of Sea Mar Turning Point Treatment Center"The issues I face are more bureaucratic and not the fault of any individual."
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