Arkansas Urology - Premier Urology Care in Arkansas
Urology • Searcy, AR
Ratings by platform
- Birdeye (Aggregate): 4.7 out of 5 stars (961 reviews)
- WebMD (Dr. Tommy Thompson): 4.0 out of 5 stars (19 ratings)
- WebMD (Dr. William Robertson): 4.0 out of 5 stars (2 ratings)
- Vitals (Dr. Tommy Thompson): 4.2 out of 5 stars (Not explicitly stated)
- Better Business Bureau (BBB): 1 out of 5 stars (1 review)
What patients say
Patients praise
- Some patients report high satisfaction with specific physicians for clinical expertise and life-saving care
- Appreciation for helpful, educational, and professional staff members at certain locations
- General recognition of specialized services such as testosterone replacement therapy (TRT)
Common complaints
- Significant frustration regarding communication standards, specifically difficulty reaching staff by phone
- Reports of unanswered calls and lack of follow-up care for scheduled procedures
- Allegations of unprofessionalism from administrative or reception staff
In patients' words
"Worst communication standards I have ever seen... They will send you straight to voicemail every time you call. Even the receptionist have voicemail. That was new one for me."
— Better Business Bureau (BBB) Review"He saved my life when no other doctor or nurse would listen. Him and nurse Jennifer have been my rock."
— Vitals Patient Review"No follow up care. Called his office/nurse 4 times. No call back. 4 hour wait for scheduled procedure."
— WebMD ReviewMore clinics in Searcy
Provider directory - Unity Health
Patients praise: High patient recommendation rate for the hospital facility · Recognition for patient safety excellence in certain conditions and procedures.
Robert Camferdam, M.D.
Patients praise: highly recommended by patients · great bedside manner.
Cornerstone Clinic for Women | OBGYNs in Central Arkansas
Patients praise: friendly, helpful, and professional staff · knowledgeable and caring providers who listen to concerns.
Unity Health Orthopaedic & Spine Center - Physical Therapy
Patients praise: friendly and polite staff · caring and skilled medical providers.
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