Behavioral health
Behavioral Health • Searcy, AR
Ratings by platform
- Birdeye (Wilbur D. Mills Treatment Center): 3.4/5 (46)
- Recovery.com (Unity Health Searcy): 3.8/5 (19)
- Rehab.com (Unity Health-Specialty Care): 3.44/5 (25)
What patients say
Patients praise
- Occasional reports of highly attentive and caring nursing or clinical staff
- Some patients reported successful recovery journeys and praise for specific providers
- Appreciation for accessible facilities that provide essential services to the community
Common complaints
- Persistent issues with communication, including difficulty reaching staff, appointment scheduling errors, and unreturned calls
- Reports of unprofessional, rude, or condescending behavior from front office staff and some providers
- Concerns regarding treatment quality, such as medication mismanagement, lack of empathy, and misdiagnoses
- Administrative challenges, particularly regarding insurance approvals and cumbersome intake paperwork
- Negative experiences with patient outcomes, including reports of patients being discharged in a worse condition than admission
In patients' words
"This place is an absolute joke. Consistently messing up appointment times, giving the wrong information, incredibly rude, argumentative, and 100% unprofessional."
— Unity Health-Clarity Health and Wellness - Searcy Review"I just graduated on 12/5/24 the staff there was great I would recommend this place too anyone in need of help and wanting a great recovery team."
— Wilbur D. Mills Treatment Center Review"Run, run, and don't look back. This place should be shut down. The employees and doctors are horrible people. They will berate you."
— Unity Health - Clearview - Geriatric Behavioral Health ReviewMore clinics in Searcy
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