Neurosurgery - Department home - Mayo Clinic
Neurosurgery • Scottsdale, AZ
Ratings by platform
- Birdeye (Mayo Clinic Scottsdale Campus): 4.7/5 stars (720 reviews) (720 reviews)
- Birdeye (Mayo Clinic Neurology and Neurosurgery): 3.5/5 stars (11 reviews)
- Medical News Today (Dr. Mark Lyons): 5.0/5 stars (7 reviews)
What patients say
Patients praise
- High surgical expertise and technical skill of individual neurosurgeons
- Compassionate, communicative, and thorough patient-physician interactions for many providers
- Effective surgical outcomes and improvements in patient quality of life
- Clear explanations of procedures and medical conditions
Common complaints
- Difficulties with appointment scheduling and access to care
- Reports of dismissive, rude, or unprofessional staff interactions
- Complaints regarding billing, insurance processes, and parking/valet service efficiency
- Frustration with administrative run-around for referrals or follow-up communication
In patients' words
"From start to finish, our experience with him and his team has been thoughtful, communicative, and caring. He listened when no one else did... Absolutely amazing experience."
— Healthgrades (Dr. John Wanebo)"I read these Terrible 1 star reviews with NO RESPONSE from Mayo Tells it all... My wife is 14 days post op and in bad pain today and just wanted a appointment to be seen... TERRIBLE that is a incompetent response."
— Birdeye (Mayo Clinic Scottsdale Campus)"Dr. Zimmerman is an absolute rockstar! The Mayo Clinic has the most responsive and qualified medical team you'll find... One of the most pleasant things with Dr. Zimmerman is an absolute absence of arrogance."
— WebMD (Dr. Richard Zimmerman)More clinics in Scottsdale
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