Orthopedics | Mount Sinai - New York
Orthopedics • Scarsdale, NY
Ratings by platform
- General aggregated business data: 4.6/5 (208 patient reviews (aggregated across location services))
- Zocdoc (specific to Dr. Paul Ragusa): 4.9/5 (58 patient reviews)
What patients say
Patients praise
- Professional and skilled medical staff
- Thorough and informative patient consultations
- Efficient appointment scheduling and wait times for many patients
- Clean and well-maintained office environment
- Clear communication and helpful bedside manner
Common complaints
- Administrative issues regarding paperwork handling
- Communication difficulties with front desk/registration staff
- Occasional loss of patient forms
In patients' words
"Overall an excellent experience. I was in a considerable amount of pain when I scheduled the appointment. The front desk staff were polite and efficient. I was seen within 15 minutes of my scheduled appointment. The X-ray tech was gentle and friendly. Dr. Ragusa was exceptional. Great bedside manners, clear and thorough with his analysis and recommendations for next steps. Allowed ample time and consideration to my questions and concerns."
— Zocdoc (Dr. Paul Ragusa)"About two weeks ago I dropped off my forms for life insurance... the blonde woman in the middle in registration... lost my forms, after that I call at least 3 times and a few mycharts message, no response back."
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