MaineHealth Primary Care - Internal Medicine - Scarborough
Internal Medicine • Scarborough, ME
Ratings by platform
- ABA Navigator: 3.5/5 (10)
What patients say
Patients praise
- Compassionate and professional care from many staff members and physicians
- Welcoming atmosphere and modern, renovated facilities
- Effective communication and detailed explanation of treatment plans by medical teams
- Helpful administrative and nursing support in specialized departments
Common complaints
- Reports of rude or dismissive communication from staff and some providers
- Concerns regarding administrative processes, such as appointment scheduling, no-show policies, and wait times
- Dissatisfaction with the thoroughness of medical evaluations and referral handling by some physicians
In patients' words
"I have been seeing Dr. Mukai as my primary care provider for five years. He always listens to what my presenting issues are, spends enough time with me (never rushes) and follows through on any referrals."
— Vitals"Dr.Mukai was the worst doctor I've ever had ..I had him for two yrs and not once did he ever help me ..every time I had a problem he would tell me to drink more water"
— Vitals"I had the worst interaction with myra. she was incredibly rude and judgmental.i will not be returning"
— ABA Navigator"I arrived maybe three minutes late for my appointment...By the time I got upstairs, they had marked me as a no show and cancelled my appointment."
— ABA NavigatorMore clinics in Scarborough
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