Martin's Point Scarborough Health Care Center
Family Medicine • Scarborough, ME
Ratings by platform
- Birdeye: 2.8/5 (146 reviews)
- Yelp (Brand level): 2.3/5 (54 reviews)
What patients say
Patients praise
- attentive and well-organized staff
- convenient weekend and evening hours
- caring and compassionate physicians and nurse practitioners
- efficient lab services
Common complaints
- poor communication and delayed responses from staff
- difficulties with prescription management and pharmacy services
- frustration over the accuracy of provider availability information
- perceived lack of accountability and dismissive customer service attitudes
- long wait times for lab results or portal updates
In patients' words
"This is a horrible company . Never able to get any answers, always takes 3-4 days for anyone to respond to any portal request or phone call back ."
— Birdeye review"The center is known for its well-organized and attentive staff, with short wait times and effective communication. Patients appreciate the convenience of weekend and evening hours."
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