Sausalito Primary Care - A UCSF Health Clinic - MarinHealth
Preventive Medicine • Sausalito, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4 out of 5 stars (35 reviews)
- Yelp: 2.5 out of 5 stars (31 reviews)
What patients say
Patients praise
- Convenient local access for Sausalito residents
- Friendly and supportive medical staff for some patients
- Thorough and conscientious care reported for certain physicians
- Appreciation for providers who take time to listen and treat the whole person
Common complaints
- Difficulties with administrative and front-office communication
- Complaints regarding billing errors and follow-up processes
- Long wait times for appointments or lack of availability
- Reports of rude or unhelpful staff interactions
- Mixed experiences with specific providers regarding bedside manner and professionalism
In patients' words
"The office was very helpful and was able to get me in within a day. Dr. Hannanel was thorough and very helpful."
— Birdeye review"I have been a patient of Dr. Shaikh's for over 20 years. She is Professional, thorough, truly listens to what is going on in your life -- and how it affects your health."
— LocalityBiz review"Absolutely disastrous client service. My provider left and I was rescheduled for 6 months later. Fingers crossed nothing goes wrong before then! Rude, unhelpful personnel."
— Yelp review"However, the front office administration is deplorable. Impossible to get Rx filled, etd."
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