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General Neurology

NeurologySausalito, CA

★★★★☆4.4/527 reviews across 2 platforms

Ratings by platform

  • Vitals / WebMD: 4.3 - 4.5/5 (6 ratings)
  • Birdeye (Google): 4.4/5 (21 reviews)

What patients say

Patients praise

  • Thorough and knowledgeable examinations
  • Compassionate and patient care style
  • Appreciation for spending adequate time during appointments
  • Helpful and friendly office staff

Common complaints

  • Concerns regarding bedside manner, compassion, and dismissiveness
  • Billing and insurance billing disputes
  • Perceived lack of thoroughness in evaluating specific patient concerns

In patients' words

"The visit was nothing but horrible and caused me great pain... Unprofessional, unethical and shocking."

Patient review of Dr. Melanie Lising

"Wonderful experience, She listened, took notes and asked great questions. More importantly, she didn’t send me out for unnecessary tests."

Patient review of Dr. Sandra L. Shefrin

"Dr West is the absolute worst doctor and neurologist. She has the worst bedside manners and no compassion."

Patient review of Dr. Leslie West

"Dr. Leslie West... is a very professional and knowledgeable Neurologist... shows compassion, empathy and a deep level of caring."

Patient review of Dr. Leslie West

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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