Sleep Medicine and Studies - CentraCare
Sleep Medicine • Sauk Centre, MN
Ratings by platform
- MedicalRecords.com: 3.6/5 stars (10 reviews)
- U.S. News & World Report (CentraCare-Sauk Centre): 89% willingness to recommend (N/A)
- CentraCare Official Profile (Penny Leen): 4.9/5 stars (78 ratings)
What patients say
Patients praise
- many patients report providers are knowledgeable, thorough, and professional
- high willingness to recommend rates for the hospital facility generally
- some patients appreciate honest and direct communication regarding medical plans
- providers described as compassionate, attentive, and good at explaining complex information
Common complaints
- concerns regarding customer service and billing transparency
- reports of providers appearing rushed or dismissive during appointments
- instances of poor bedside manner or perceived rudeness from some staff
- frustration with automated systems and rotating personnel making continuity of care difficult
In patients' words
"Penny is great I would recommend her to anyone, very thorough, thoughtful and professional."
— CentraCare Patient Review"Doctor Baker greatly impressed me with her obvious knowledge of my extensive medical history... She is the gold standard for a medical provider."
— CentraCare Patient Review"Over the last 5-6 years, CentraCare's patient care has taken a huge dive. The way they are automating everything speaks volumes about how they prioritize money over patient care."
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