Orthopedics | Sauk Prairie Healthcare
Orthopedics • Sauk Centre, MN
Ratings by platform
- Birdeye (Ertl Andrew, MD): 4.9 out of 5 (69 reviews)
- Sauk Prairie Healthcare (David Marcu MD page): 4.8 out of 5 (294 ratings (33 comments))
- Healthgrades (Sauk Prairie Hospital): 88% patient experience rating; patients who gave 9/10: 89% (Not specified in source snippet)
- Momentary Labs / CMS HCAHPS (Sauk Prairie Hospital): 5-star overall patient satisfaction; 89% would definitely recommend (289 patient surveys)
What patients say
Patients praise
- Surgeons described as taking time to review/explain imaging and surgery and providing clear guidance
- High patient-reported experience for the hospital (recommendation rates and positive experience metrics)
- Staff/doctor communication and responsiveness were praised in positive reviews
Common complaints
- Complaints about delays in communication/callbacks and difficulty obtaining timely follow-up (pain management/appointments)
- Billing and professionalism concerns (including claims of unethical billing / insurance-related disputes)
- Some reviews describe facility/environment and administrative issues
In patients' words
"“Dr Marcu took time to review and explain X-rays.”"
— Sauk Prairie Healthcare provider page for David Marcu, MD"“Had a great experience with Dr. Ertl throughout the process of having a complete ankle replacement… he clearly explained the surgery.”"
— Birdeye reviews for Andrew Ertl, MD"“Waited… 4 hours after she gave birth… Avoid this place at all costs.”"
— vymaps.com listing with patient review(s) for Sauk Prairie Healthcare"“Saw PA in Pain Management… was told I would be receiving a call back… I never received call… Finally receive a call… soonest I could get in was 2 months!!”"
— vymaps.com listing with patient review(s) for Sauk Prairie HealthcareMore clinics in Sauk Centre
Sauk Centre Hospital Orthopedics - CentraCare
Patients praise: High percentage of patients willing to recommend the hospital (typically 73%-89%) · Positive patient stories highlighting effective communication, thorough treatment planning, and successful surgical outcomes.
Cardiovascular Medicine Clinic - Sauk Prairie Hospital - UW Health
Patients praise: Clear and helpful communication from medical staff · Personalized, goal-oriented care planning.
Pulmonary Medicine Clinic - Sauk Prairie Hospital
Patients praise: Strong communication with nursing and medical staff · High patient satisfaction with hospital care generally.
Wound Care | Sauk Prairie Healthcare | 608-643-7644
Patients praise: compassionate and friendly staff · high patient recommendation rates (approx 89-95%).
Respiratory Care & Pulmonology | Minnesota
Patients praise: High patient satisfaction and recommendation rates for the hospital facility (89% recommendation rate reported) · Pulmonology services, particularly under Dr. Timothy Ehle, receive strong patient praise for thoroughness, clarity, and care quality.
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