Dentist In Saugus, Massachusetts
Orthodontics • Saugus, MA
Ratings by platform
- Doctible (Lux Dental): 4.8/5 (312)
- Birdeye (Gentle Dental Saugus): 4.8/5 (498)
- Birdeye (Aspen Dental): 4.5/5 (1,029)
What patients say
Patients praise
- gentle and caring bedside manner, especially for anxious patients
- professional and knowledgeable clinical staff
- thorough explanations of procedures and treatment options
- prompt and efficient appointment scheduling, including emergency visits
- clean, modern, and welcoming office environments
Common complaints
- allegations of unnecessary treatment or over-treatment
- reports of rude or uncompassionate communication from staff/doctors
- unresponsiveness to complaints lodged via formal channels like the Better Business Bureau (BBB)
- scheduling errors or difficulty with appointment bookings
- billing or insurance complexity/challenges
In patients' words
"I have been going to Dr. PETINGE and his staff for many years and I would not go anywhere else! He is very knowledgeable and takes his time to explain everything that he has to do..."
— Petinge Dental website review"Gentle Dental was an absolute scam — they never showed me my Xrays and they were more concerned about signing me up for all sorts of treatments that weren’t covered by insurance. BEWARE!"
— Unilocal user review (Gentle Dental Saugus)"Dr. G just called me... Very rude and no compassion at all... STAY AWAY!!"
— LocalityBiz user review (Dental Arts of Saugus)More clinics in Saugus
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