Urgent Care & Walk-in Clinic in Saugus, MA - ConvenientMD
Occupational Medicine • Saugus, MA
Ratings by platform
- Google Maps (via top-rated.online): 4.6/5 (~32,020 reviews)
- Open table / Google widget (via top-rated.online): 4.3/5 (~812 reviews)
- BBB profile complaint activity: Not applicable (complaints summary) (30 complaints mentioned (including unresolved) on BBB profile; 37 total in last 3 years; 22 closed in last 12 months (as shown in BBB complaints summary))
What patients say
Patients praise
- High convenience/hours for walk-in/urgent care
- Friendly/professional and kind staff (social review example)
- Generally positive patient experience themes such as efficient service and modern/clean facilities (aggregated review consensus)
Common complaints
- Billing/insurance and refund-related complaints; difficulty reaching billing/AI answering service (BBB complaint)
- Unresolved complaints / failure to respond per BBB profile
- Care not always appropriate for the patient’s needs (told to see a specialist instead of being able to help)
In patients' words
""I've left messages, emails, etc. I can't seem to get a real person on the phone, because their AI answering service keeps blowing me off. I just need a refund of $225""
— BBB complaint summary for ConvenientMD LLC""They did the routine check in... They said they were not able to help me, it be best if I see a specialist.""
— Solvhealth listing for ConvenientMD Saugus""Everyone at ConvenientMD Urgent Care was very kind and professional.""
— ConvenientMD Facebook review postMore clinics in Saugus
Occupational health services on the South Shore
Patients praise: Attentive staff and physicians · Helpful for pre-employment, drug screening, and workers' compensation.
Chiropractor in Saugus, MA | MCR Chiropractic
Patients praise: Professional, friendly, and attentive staff. · Effective pain relief and personalized treatment plans..
Urgent Care & Walk-in Clinic in Saugus, MA
Patients praise: Prompt and efficient service with minimal wait times for many patients · Thorough medical evaluations by attentive doctors and nurses.
ThrIVwell | IV Therapy, Hormone Balance & Aesthetic Care in ...
Patients praise: Professional, clean, and calming environment · Excellent customer service and personalized recommendations.
Pace Family Chiropractic: Welcome To Our Practice in Saugus
Patients praise: effective pain relief for back and neck issues · caring and knowledgeable staff/doctors.
Comprehensive & Cosmetic Dentist | Saugus, MA
Patients praise: Friendly, welcoming, and professional staff · Painless, gentle, and thorough dental procedures.
Comparing your options?
Browse other clinics in Saugus, or filter by state and specialty to compare patient ratings.