Urology - Saratoga Hospital
Urology • Saratoga Springs, NY
Ratings by platform
- Birdeye: 2.5/5 (15 reviews)
- WebMD (Dr. Matthew Stringer): 4/5 (4 reviews)
- Vitals (Dr. Seth Capello): 4.2/5 (14 reviews)
- Vitals (Dr. Matthias Solga): 4.7/5 ((Not specified))
What patients say
Patients praise
- Certain individual physicians are highly regarded as compassionate and thorough by some patients
- Positive surgical and treatment outcomes reported by some patients
- Professionalism and clear explanations of procedures by some providers
Common complaints
- Difficulties in scheduling and rude office staff/receptionists
- Challenges in obtaining timely follow-up or communication from the office
- Specific complaints about administrative processes and billing policies
- Mixed patient experiences regarding physician bedside manner and listening skills
In patients' words
"Ice cold is the first thing that comes to mind when I think about their receptionist. No feelings of remorse whatsoever. Dr. Otto would not take me when I was 8 minutes late for an appointment, even after I expressed immediate concern about a concerning lump."
— Birdeye user review"Dr. Matthew Stringer is amazing! He is compassionate, understanding, reasonably accessible, and he is committed to supporting a patient's quality-of-life, health, and goals."
— WebMD user review"He is warm, honest, thorough, and empathetic... Dr. Capello has no airs: he sees doctors as plumbers and patients as people in need of plumbing repair."
— Bedlam Farm article (regarding Dr. Capello)More clinics in Saratoga Springs
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