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InstaCare - Saratoga Springs Clinic - Intermountain Health

Urgent CareSaratoga Springs, NY

★★★☆☆3.2/529 reviews across 2 platforms

Ratings by platform

  • SolvHealth (InstaCare): 4.7 out of 5 (5 ratings)
  • Yelp (InstaCare): 2.9 out of 5 (24 reviews)

What patients say

Patients praise

  • Welcoming, professional, and attentive staff
  • Efficient service and minimal wait times (in some urgent care contexts)
  • Empathetic and personalized patient care
  • Thorough and knowledgeable providers who listen to patient concerns

Common complaints

  • Long wait times for initial consultations and appointments
  • Challenges with communication streamlining patient experiences
  • Mixed feedback regarding staff interactions in urgent care settings

In patients' words

"Eliza caught a diagnosis that wasn’t even on my radar and that so many other providers before her had missed for years. She knows more about chronic illnesses and autoimmune conditions than any other provider I’ve seen. Absolutely incredible."

Intermountain Health Patient Review for Eliza Miller, PA

"Reviewers frequently mention the professionalism of staff members and their ability to make patients feel comfortable during visits. ... Other considerations include some customers pointing out challenges with appointment availability—particularly long wait times for initial consultations."

Wheree Clinic Review Summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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