
Saratoga Spine Care - Myrtle Street
Spine Care • Saratoga Springs, NY
Ratings by platform
- Birdeye (Practice): 2.8 out of 5 (59 reviews)
- PainManagementDirectory/PainClinics.com: 2.8 out of 5 (27-28 reviews)
- Birdeye (Dr. John Herzog): 4.0 out of 5 (92 reviews)
What patients say
Patients praise
- Appreciation for the expertise and knowledge of practitioners like Rick Varone PA
- High regard for surgical outcomes and Dr. Herzog's surgical skill by some patients
- Kind and compassionate nursing staff and recovery support teams
- Clear and thorough explanation of conditions and surgical expectations for some patients
Common complaints
- Allegations of disrespectful or dismissive behavior toward patients, including specific claims of misogyny
- Reports of feeling rushed during appointments, particularly telehealth sessions
- Complaints about inadequate responses to pain and feeling pressured toward surgery
- Issues with administrative practices, including appointment changes without notice and concerns regarding fees
- Claims of retaliatory care following the filing of complaints
In patients' words
"From My first visit to the completion of my surgery on Thursday, September 19 I had only positive experiences. The confidence Dr. Herzog has is pretty incredible."
— Birdeye Review"I recieved shockingly misogynistic care from Dr. Herzog and his team... More troubling accounts include allegations of repeated use of alarming language to pressure a patient toward surgery, claims of retaliatory care following a filed complaint."
— PainManagementDirectory/PainClinics.com Compilation"He's spent less than 15mins with me since surgery.. he's rude, His staff is rude. Doesn't bother answering questions & if you make any indication you have pain..."
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