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Saratoga Spine Care - Myrtle Street

Spine CareSaratoga Springs, NY

★★★☆☆3.4/5178 reviews across 3 platforms

Ratings by platform

  • Birdeye (Practice): 2.8 out of 5 (59 reviews)
  • PainManagementDirectory/PainClinics.com: 2.8 out of 5 (27-28 reviews)
  • Birdeye (Dr. John Herzog): 4.0 out of 5 (92 reviews)

What patients say

Patients praise

  • Appreciation for the expertise and knowledge of practitioners like Rick Varone PA
  • High regard for surgical outcomes and Dr. Herzog's surgical skill by some patients
  • Kind and compassionate nursing staff and recovery support teams
  • Clear and thorough explanation of conditions and surgical expectations for some patients

Common complaints

  • Allegations of disrespectful or dismissive behavior toward patients, including specific claims of misogyny
  • Reports of feeling rushed during appointments, particularly telehealth sessions
  • Complaints about inadequate responses to pain and feeling pressured toward surgery
  • Issues with administrative practices, including appointment changes without notice and concerns regarding fees
  • Claims of retaliatory care following the filing of complaints

In patients' words

"From My first visit to the completion of my surgery on Thursday, September 19 I had only positive experiences. The confidence Dr. Herzog has is pretty incredible."

Birdeye Review

"I recieved shockingly misogynistic care from Dr. Herzog and his team... More troubling accounts include allegations of repeated use of alarming language to pressure a patient toward surgery, claims of retaliatory care following a filed complaint."

PainManagementDirectory/PainClinics.com Compilation

"He's spent less than 15mins with me since surgery.. he's rude, His staff is rude. Doesn't bother answering questions & if you make any indication you have pain..."

Healthgrades Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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