Saratoga Springs Office
Pediatrics • Saratoga Springs, NY
Ratings by platform
- Healthgrades (Dr. Christopher Thomas): 3.4/5 (14)
- Ratings.MD (Dr. Gloria Ethier): 4.9/5 (239)
- Ratings.MD (Dr. Christopher Thomas): 4.9/5 (312)
- Saratoga Family Medicine (Internal Site): 4.69/5 (13)
What patients say
Patients praise
- Physicians and nursing staff are frequently praised for being caring, compassionate, and thorough
- High levels of patient satisfaction reported for specific practitioners like Dr. Ethier and Dr. Thomas
- Strong positive experiences with specialized departments like bariatric surgery
- Patients appreciate clear communication and attentiveness when time allows
Common complaints
- Reports of long wait times for appointments and office visits
- Complaints regarding unresponsive back office staff and difficulty with prescription refill requests
- Frustration with administrative tasks such as insurance coding and front desk communication
- Occasional reports of rushed or dismissive medical appointments
In patients' words
"The doctors and nurses are still great but unfortunately they need a new system. 85 percent of the time you call it’s an answering machine."
— LocalityBiz (Saratoga Community Health Center)"Dr. Ethier is a brilliant kind physician. She has helped me many times with complicated issues and saved my life."
— Ratings.MD (Dr. Gloria Ethier)"I feel sorry for the doctors because these people are supposed to be representing them and quite frankly they are doing a lousy job."
— Trustburn (Saratoga Family Practice)"Dr. Baranov, I can't thank you enough for giving me my life back!"
— Albany Med Health System (Saratoga Hospital)More clinics in Saratoga Springs
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