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Palliative Care Wilton - Albany Med Health System

Palliative CareSaratoga Springs, NY

★★★★☆3.5/50 reviews across 3 platforms

Ratings by platform

  • Google: 2.6/5 stars (Google)
  • Medicare (CMS) quality assessment for Dr. Meena Bhaskaruni: 82.5/100 (Medicare quality assessment) (N/A)
  • Medicare (CMS) quality assessment for Dr. Anthony Jones: 76.7/100 (Medicare quality assessment) (N/A)

What patients say

Patients praise

  • High-performing clinical quality scores for individual providers from Medicare (CMS)
  • Access to specialized hospice and palliative medicine practitioners

Common complaints

  • Allegations of long wait times and lack of communication
  • Concerns regarding hospital facility cleanliness
  • Reports of misdiagnosis and inadequate treatment in emergency care settings
  • Dissatisfaction with billing practices and administrative communication

In patients' words

"The hospital also currently has a deplorable 2.6 rating on Google. Visitors complain of long wait times, not receiving any care, doctors who forget about them, and lack of communication."

Powers & Santola, LLP

"Dr. Meena Bhaskaruni has received a strong quality rating of 82.5 out of 100 from Medicare's quality assessment program... A score above 75 is considered high-performing by CMS standards."

Our Health Network

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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