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Albany Saratoga Centers for Pain Management

Pain ManagementSaratoga Springs, NY

★★★★☆4.2/5185 reviews across 2 platforms

Ratings by platform

  • PainClinics.com: 4.4/5 stars (112 reviews)
  • PainClinics.com: 4/5 stars (73 reviews (aggregate))

What patients say

Patients praise

  • Highly regarded physicians, specifically Dr. Ferrillo, for their bedside manner and expertise
  • Effective treatment outcomes, including procedures like spinal nerve implants and RF ablation providing pain relief
  • Compassionate and helpful support staff and management in certain interactions
  • Patients feel heard and valued regarding their specific pain management plans

Common complaints

  • Difficulty scheduling appointments and long wait times for new visits
  • Reports of unresponsiveness or difficulty getting call-backs from office staff
  • Inconsistent experiences with providers and conflicting information between different levels of clinical staff
  • Negative internal staff feedback regarding management and workplace environment

In patients' words

"I had an incredible experience about 6-8 months ago. They correctly assessed (Dr Levy) and cured my severe neck pain... Following that--starting in the Spring--I have tried to get back in for lower back pain and it's impossible. It takes at least 8 weeks to get an appointment and if you have to change the appointment you are SOL. Also, no one calls you back."

Patient review on PainClinics.com

"I've been a patient for 18 years. They have always been amazing to me and my care. Excellent bedside manners show that they truly care about me. Highly recommend this place if ever in need for Pain Management."

Patient review on BusinessYab

"When Dr Ferrillo touched upon the areas of the pain in my back I was so happy to finally get some answers and a plan in place and to help me manage the pain and get back to some normal activities that I couldn't do. I would highly recommend ASCPM."

Patient review on LocalityBiz

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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