Saratoga County Mental Health Clinic - Albany Medical Center
Behavioral Medicine • Saratoga Springs, NY
Ratings by platform
- Vitals/ProjectKnow: 1.0 out of 5 stars (1 review listed on Vitals/ProjectKnow)
- Rehab.com/LocalityBiz: 3.25 out of 5 stars (20 reviews)
What patients say
Patients praise
- some patients reported helpful front desk staff
- satisfaction with medication refill efficiency for some users
- positive experiences with specific programs like PROS
Common complaints
- long waitlists and scheduling difficulties
- inexperienced clinical staff and concerns about therapy quality
- perceived lack of compassion and poor communication from staff
- confusion regarding insurance eligibility and admission policies
In patients' words
"Intake is so inefficient. Scheduling is worse. Social workers for therapy are inexperienced. Nurse practitioners for med management not current on psych developments in field. Definite pass."
— Vitals/WebMD Review"Not sure why people are hating. I’ve always found the front desk staff very kind and helpful as well as the Pros program and other clinical staff. They’re quick with medication refills and setting up or changing appointments as needed."
— LocalityBiz/Rehab.com ReviewMore clinics in Saratoga Springs
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