Gastroenterology - First Physicians Group
Gastroenterology Clinics • Sarasota, FL
Ratings by platform
- Birdeye/General aggregates: Varies by platform (e.g., 2.1/5 on Birdeye, 3.2/5 on Birdeye for other profiles) (Various across platforms (e.g., 29-31 reviews per profile))
- WebMD (specific to Dr. Stephen Kucera): 4.0/5 (3 reviews)
- Vitals (specific to Dr. Benjamin Rodriguez): 4.0/5 (3 reviews)
What patients say
Patients praise
- Some individual physicians are praised for being thorough, caring, and skilled
- Occasional reports of helpful staff interactions
- Positive outcomes for specific procedures such as polyp removal
Common complaints
- Difficulty reaching the office by phone and long wait times for appointments
- Reports of unprofessional, dismissive, or rude staff and provider behavior
- Challenges in getting timely follow-ups on lab or procedure results
- Dissatisfaction with bedside manner and perceived lack of empathy from some providers
- General administrative and scheduling hurdles
In patients' words
"Do not use this Doctor as he is entirely inaccessible and his staff are uncooperative and medically untrained. I could not get an appointment with the Doctor to review the results of a procedure he prescribed..."
— Vitals patient review for Dr. Benjamin Rodriguez"He doesn't care about his patients and even if you have a GI Dr that you trust, you are forced to see this Dr. .I love Sarasota memorial hospital but this setup is a bad one for the patient"
— Healthgrades patient review for Dr. Stephen Kucera"My Doctors is under First Physicians Group and I CAN NOT get a hold of them. I called twice and after 40 minutes no one picked up. I pressed 1 for a call-back and no one called back."
— Birdeye review for First Physicians GroupMore clinics in Sarasota
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