Sapulpa, OK - Xpress Wellness Urgent Care
Occupational Medicine • Sapulpa, OK
Ratings by platform
- Birdeye: 4.4 out of 5 stars (based on 1,252 reviews on Birdeye)"},reviewCount:{citations:,confidence:
- Solv Health: 3.0 out of 5 stars (overall)"},reviewCount:{citations:,confidence:
What patients say
Patients praise
- Helpful, kind, and compassionate staff mentioned in several reviews
- Convenient access to urgent care services and ability to check in online
- Some patients reported prompt and timely service
- Knowledgeable care provided by specific medical providers
Common complaints
- Wait times can be long even with appointments
- Some patients feel concerns were not adequately addressed or diagnosed by medical staff
- Mixed feedback regarding bedside manner and professional conduct of certain staff members
- Reports of confusion or perceived lack of transparency regarding treatment/prescriptions
- Facility maintenance issues such as broken fixtures in the waiting area
In patients' words
"Great experience with this clinic! Everyone in the office I interacted with were very helpful and kind. I appreciated the speed with which they were able to get me in!"
— Audrey M., Yelp review, 1/2/2025"She did not medically address what I told her was going on with me. Her diagnosis and treatment did not have anything to do with my actual symptoms or history. It has been 3 days and my condition is worsening."
— Deanna Gonzales, LocalityBiz review"The front end staff was lovely, and checked everyone in promptly. I spoke with three separate people in the back, once I had gotten to a room. They all seemed in a huge rush, the nurse practitioner was very confusing on the prescription that was offered."
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