Sapulpa, OK - Xpress Wellness Urgent Care
Internal Medicine • Sapulpa, OK
Ratings by platform
- Birdeye: 4.4 stars (1,252 reviews)
- SolvHealth: 3.0 out of 5 (10 patients (on Solv))
- Trucker Guide: 4.5 out of 5 (1,039 reviews (on Trucker Guide))
What patients say
Patients praise
- Helpful, friendly, and kind medical staff in many instances
- Convenient online booking and efficient check-in process
- Quick and timely care delivery for some patients
- Affordable and transparent payment options for self-pay or cash patients
- Comprehensive on-site services like X-rays, labs, and EKG
Common complaints
- Complaints regarding misdiagnosis or ineffective medical treatment
- Issues with front desk customer service, perceived rudeness, and unprofessional behavior
- Long wait times and delays, particularly during busy periods or near closing time
- Billing and financial concerns, including questions about fees and insurance processes
- Perceived lack of cleanliness in the front desk area
In patients' words
"Her diagnosis and treatment did not have anything to do with my actual symptoms or history. It has been 3 days and my condition is worsening."
— LocalityBiz review by Deanna Gonzales"The front staff does not have the best customer service, she is short tempered and rude, doesn’t explain anything how the check in process works."
— SolvHealth review"Exceptional and quality care was provided by all staff! Thankful to have Xpress in our community!"
— MapQuest/Yelp review by Kelly K.More clinics in Sapulpa
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