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Sutter Urgent Care 3883 Airway Drive in Santa Rosa, CA

Urgent CareSanta Rosa, CA

★★★★★4.6/5772 reviews across 2 platforms

Ratings by platform

  • Yelp: 4.2 out of 5 stars (94 reviews)
  • ExpectedHealthcare: 4.6 out of 5 stars (678 reviews)

What patients say

Patients praise

  • professional and friendly staff
  • efficient service and processes
  • doctors take time to explain conditions
  • clear communication and accurate wait time estimates

Common complaints

  • long wait times during peak periods of illness

In patients' words

"Franklin took his time to explain everything to my mom, he did not rush out even though we came late at 7:30 pm close to closing time."

Yelp user review

"Everyone I dealt with at Sutter were UBER professional. I was very impressed. Very efficient."

Reddit post

"I was going to give 4 stars but it's not the staff's fault that everyone is sick right now and trying to see a doctor, resulting in full waiting rooms."

Apple Maps user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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