Orthopaedic and Sports Physical Therapy Santa Rosa: OSPT
Physical Therapy • Santa Rosa, CA
Ratings by platform
- Yelp/Yahoo/MapQuest: 4.5 out of 5 stars (based on 16-27 reviews) (Varies by platform (e.g., ~16-27 reviews across major review sites))
What patients say
Patients praise
- knowledgeable and skilled practitioners
- effective rehabilitation for post-operative recovery and injuries
- friendly and helpful front desk staff
- clean and professional facility environment
- good communication and patient education
Common complaints
- frustrating or challenging scheduling experiences
- unpleasant or disrespectful interactions with individual therapists
- concerns regarding intake processes focused on insurance/payment over patient care
In patients' words
"Excellent Staff and a good front desk provided a very positive experience. Unlike many other Physical Therapy groups around Santa Rosa, they answer the phone!"
— Patient review (Yelp/OSPT website)"I say "a few" because this has been one of the most frustrating and challenging scheduling experiences."
— Patient review (Yelp)"Not impressed with their intake process at all. The first question? «What’s your insurance?»... Needless to say, I will be getting PT somewhere else."
— Patient review (Unilocal)"The facility is clean, but small. The front desk staff are pleasant, but unfortunately the therapist to whom I was assigned was unpleasant and disrespectful."
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