Santa Rosa, CA Nephrologists | Sutter Health Doctors
Nephrology • Santa Rosa, CA
Ratings by platform
- Healthgrades (Dr. Sandra Barrow, MD): 3.0 star rating (3 stars) (Based on 2 reviews (2 with written review))
- U.S. News (Dr. Benjamin Fritz, MD): 4/5 patient rating; overall very positive category (11 reviews total; 0 within last 12 months)
What patients say
Patients praise
- Some providers have relatively favorable patient experience ratings on established rating platforms (e.g., U.S. News for Dr. Fritz).
- Dr. Sandra Barrow shows a moderate rating with some recommending/lower satisfaction indicators despite the overall star score.
Common complaints
- Complaints include long appointment/rescheduling delays and difficulty getting care.
- Strong negative allegations about specific practices/behavior from patients at a nephrology clinic (not necessarily Sutter-branded providers).
- Concerns about possible inaccuracies in medical records and the need for correction (Sutter-related complaint).
In patients' words
"“We’ve published patient experience ratings for Dr. Fritz in 6 key categories based on 11 reviews.”"
— U.S. News doctor profile for Dr. Benjamin Fritz"“Horrible, horrible place. Do not waste your time… Horrible front office staff…”"
— localitybiz.com listing/reviews for Nephrology Associates (Santa Rosa, CA)"“After a visit with Dr. Reece Fenning, in Sutter hospital Santa Rosa, I discovered my medical record listed ‘chronic opioid use disorder,’ which is completely false… I requested a correction immediately and am still waiting for it to be fixed.”"
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