Santa Rosa Internal Medicine | Locations
Internal Medicine • Santa Rosa, CA
Ratings by platform
- Healthgrades: 3.3 out of 5 stars (Healthgrades average rating for Dr. Fakhraei) (12 reviews)
- Birdeye (Kaiser Permanente Santa Rosa Mercury Way): 4.7 out of 5 stars (351 reviews)
- Birdeye (Kaiser Permanente Santa Rosa Medical Center): 4.6 out of 5 stars (1,433 reviews)
- Healthgrades: 4.0 out of 5 stars (Healthgrades average rating for Dr. Bursten) (4 reviews)
- WebMD: 4.5 out of 5 stars (WebMD average rating for Dr. Aggarwal) (6 reviews)
What patients say
Patients praise
- Compassionate and professional staff at larger medical groups like Kaiser Permanente
- Expert medical care and effective chronic condition management reported by some patients
- Efficiency and helpfulness of specific specialists
- Accessible online resources for patient records and appointment scheduling at major systems
Common complaints
- Reports of rude, dismissive, or arrogant behavior by some individual providers
- Difficulties scheduling appointments
- Concerns regarding billing practices and unjustified office visit charges
- Perceived lack of clear communication and listening during consultations
In patients' words
"Extremely rude, even yelled at me. Completely dismissed me and my documented concerns. Do not recommend."
— Healthgrades review for Dr. Pirouz Fakhraei"Cold demeanor, cut me off, didn't listen to my concerns, was borderline rude, worst experience ever. I will never see this provider again."
— Healthgrades review for Dr. Saverio Roberto"I am so fortunate to be a Kaiser member. Each contact I have with providers reassures me that this is how medical care should be delivered."
— Birdeye review for Kaiser Permanente Santa Rosa Medical CenterMore clinics in Santa Rosa
Internal Medicine Doctors in Santa Rosa, CA
Patients praise: Thorough explanations of medical conditions · Attentive listening and problem-solving approach.
Providence Medical Group Santa Rosa - Internal Medicine
Patients praise: High quality of care from doctors and medical practitioners · Professional and attentive clinical staff during appointments.
Family Doctors in Santa Rosa, CA - Sutter Health
Patients praise: Consistently high patient ratings for individual family doctors (often 4.9-5.0/5.0) · Many individual physicians are described by patients as tentative and caring.
Santa Rosa, CA Podiatrists | Sutter Health Doctors
Patients praise: attentive and caring medical professionals · excellent communication and clarity in explaining procedures.
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