Geriatric Medicine at Santa Rosa Mercury Way Medical Office
Geriatric Care • Santa Rosa, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.7 out of 5 stars (351 reviews)
- Apple Maps: 3.3 out of 5 stars
What patients say
Patients praise
- Professional, kind, and attentive care from individual physicians and specialists
- Efficiency and timeliness experienced by some patients in specific departments like podiatry
- Effective communication from doctors who take the time to explain procedures and address concerns
Common complaints
- Confusing procedures for laboratory services, specifically regarding walk-in versus appointment protocols
- Reports of non-compassionate or unfriendly staff interactions in specific departments
In patients' words
"Kaiser Podietry is always outstanding. Timely efficient and thoughtful. Dr. Ed Lopez and the Residents he trains are the best ever. He is the only Doc that has helped my foot stay healthy. His practice is medicine combined with intuition. Thanks Kaiser for giving us Dr. Ed!"
— Birdeye (Patient Review)"The blood lab intake process is extremely unclear... You could have wait for an hour with your ticket, and they will STILL send you back. ... Nobody there is compassionate or kind."
— LocalityBiz (Patient Review)More clinics in Santa Rosa
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