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Urgent Care Santa Clarita - Henry Mayo Newhall Hospital

Urgent CareSanta Clarita, CA

★★★★☆3.5/5146 reviews across 1 platforms

Ratings by platform

  • Yahoo Local and Apple Maps: 3.4 to 3.5 out of 5 stars (aggregate) (Approximately 146-148 reviews across platforms)

What patients say

Patients praise

  • Friendly and compassionate staff interactions reported by some patients
  • Efficient service and quick wait times noted by several reviewers
  • Thorough examinations and clear, knowledgeable communication from PAs and NPs
  • Supportive environment for specific needs like pre-operative physicals and school sports physicals

Common complaints

  • Concerns regarding the use of Physician Assistants (PAs) and Nurse Practitioners (NPs) instead of MDs for patient care
  • Reports of long wait times and issues with office staff, including potential scheduling or insurance verification errors
  • Serious allegations regarding quality of care or neglect in specific cases
  • Instances of the facility not opening as scheduled

In patients' words

"They provide excelleny care delivered with promptness and compassiion... unlike the constant delays and..."

Reviewer Bary K., June 2026

"I was about to go to Henry Mayo Urgent Care but I had to cancel because when I asked who were the doctors (M.D.) on duty, they said they only had PA's and Nurse Practitioners."

Reviewer Paul L., May 2026

"I was seen very quickly. The PA was very knowledgeable and broke down all possible reasons for my symptoms."

Reviewer Jason Acosta

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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