Santa Clarita Behavioral Health Clinic - UCLA Health
Psychiatry • Santa Clarita, CA
Ratings by platform
- Birdeye (UCLA Health Santa Clarita Tourney Road): 3.3/5 (45 reviews)
- Birdeye (UCLA MPTF Santa Clarita Health Center): 3.8/5 (21 reviews)
- ShopLocalSantaClarita.com (UCLA Health Santa Clarita Primary & Specialty Care): 2.8/5
What patients say
Patients praise
- Some patients appreciate the kind, compassionate, and attentive care provided by specific physicians
- Clean and comfortable facility environment for some patients
- Efficient and helpful assistance from certain medical staff members
- Some specialists are described as knowledgeable, thorough, and effective listeners
Common complaints
- Billing and insurance issues, including high costs for brief consultations and frustrations with financial hardship policies
- Reports of rude or unhelpful front-desk administrative staff
- Long wait times and difficulties scheduling appointments with specialists
- Concerns regarding doctors not being good listeners or dismissing patient symptoms
- Occasional cancellations of long-awaited procedures shortly before scheduled dates
In patients' words
"I was charged around one thousand dollars for an online visit just to get a prescription refill and speak with my primary physician... The virtual consultation lasted only five minutes. This feels like fraudulent practice and abuse."
— ShopLocalSantaClarita.com"I saw Anna Melkoyan and asked about perimenopause... she dismissed me saying I was too young. is not a caring d.o. or a good listener."
— Yelp/MapQuest"Extremely rude front of office staff. Dr. Kim was my primary care physician (he is amazing) but sadly, I couldn't get past the front of office staff when trying..."
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