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Santa Clarita Tourney Road Primary & Specialty Care - UCLA Health logo

Santa Clarita Tourney Road Primary & Specialty Care - UCLA Health

PediatricsSanta Clarita, CA

★★★☆☆3.3/545 reviews across 1 platforms

Ratings by platform

  • Birdeye/General aggregator data: 3.2-3.3 out of 5 stars (45-65 reviews across different platforms)

What patients say

Patients praise

  • Some individual providers are perceived as caring and attentive
  • Some staff members described as professional, quick, and helpful

Common complaints

  • Difficulties with scheduling and inconsistent access to primary care physicians
  • High staff turnover, specifically regarding physicians
  • Long wait times and communication issues with administrative/reception staff
  • Concerns about billing practices, including high charges for virtual consultations
  • Accessibility issues such as the closure of local walk-in labs
  • Negative bedside manner from some providers

In patients' words

"It's a shame that this is associated to UCLA...I can't believe this happened... I was charged around one thousand dollars for an online visit just to get a prescription refill... This feels like fraudulent practice and abuse."

ShopLocalSantaClarita.com user review

"This place is a mess when it comes to scheduling. I don't know what the deal is but it's nearly impossible to have a consistent PCP at this establishment... Doctors keep quitting left and right - it's a revolving door."

Birdeye user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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