Advanced Audiology - Valencia, California Hearing Center
Audiology • Santa Clarita, CA
Ratings by platform
- Company Website: 4.9 out of 5 stars (479 reviews (on company website))
- Yelp/Yahoo Local: 4.0 stars (87 reviews (on Yelp/Yahoo))
What patients say
Patients praise
- Professional and knowledgeable staff
- Helpful and accommodating service in many instances
- Friendly office atmosphere and patient-focused approach
- Comprehensive and clear explanations of hearing health and procedures
Common complaints
- Difficulties with office communication and phone responsiveness
- Concerns regarding changes in service or policy under new ownership/management compared to previous experiences
- Dissatisfaction with insurance-related hearing exams and follow-up support
In patients' words
"The staff at this facility are top shelf! Very professional, very friendly, very knowledgeable. Highly recommended!"
— Advanced Audiology website patient testimonial"I went in for a hearing exam and have been trying to contact the office for the last 2 weeks. No one answers the phone and I have left multiple messages with NO call back."
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