Sutter Urgent Care 215 Pesetas Lane in Santa Barbara, CA
Urgent Care • Santa Barbara, CA
Ratings by platform
- Multiple online aggregators: 3.6/5 stars (145 reviews (combined aggregator))
What patients say
Patients praise
- Friendly staff in some interactions
- Helpful practitioners
Common complaints
- Long wait times
- Difficulties scheduling appointments/understaffing
- Poor communication or unresponsive staff
- Controversial behavior by staff captured on video
- Billing issues
In patients' words
"The whole staff was very friendly, especially Dr Wiggins. She's an excellent listener and made me feel so heard..."
— Yelp review via MapQuest"The three times I was triaged to speak with a nurse, who I was told would call me within an hour, I never got a call. You need to be very assertive and pushy if you want to speak to or see someone."
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